Frequently Asked Questions

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Do I need toothpaste?

All you need is to apply a tiny pea-sized dollop of toothpaste to the each side (top and bottom), right where the angled bristles meet. The toothpaste applied through the effective brushing action of 30 Second Smile will remove the bacterial plaque and remove stain while applying fluoride (if recommended by your dental professional).

How can I clean my tongue?

30 Second Smile comes with a tongue cleaner.

Can I use only one head?

No. It is essential that both heads are used, because the movement of each head reciprocates or balances the movement of the other, making it possible for all six surfaces of the teeth to be cleaned simultaneously while also massaging the gums. The brush heads attach to the handle via metal pins. If both heads are not attached, one of the pins would be exposed, and will cause damage to the teeth or gums.

Braces - does it clean effectively around and under braces?

The answer is YES. Most people who wear braces find it difficult to maneuver a conventional single-headed brush around the braces. As a result, far too often their oral hygiene suffers.

A private study showed that 30 Second Smile does an exceptional job cleaning teeth with braces. This is because when the user bites into the micro brush heads, they are automatically positioned to provide a proper cleaning of the teeth and massaging of the gums, and metal brackets associated with braces.

At what speed does 30 Second Smile operate?

We found through extensive testing that there is an ideal stroke speed for brushing. The ideal speed is 700 to 800 strokes per minute. Why? Because this speed enables the bristle tips to penetrate and clean interproximally, removing harmful particles and bacteria from between the users teeth. This speed also provides a stimulating and comfortable massage of the gums.

Can I take it in the shower?

30 Second Smile is designed to be waterproof, but not guaranteed if used in the shower. Using 30 Second Smile in the shower will void the warranty. Therefore it is not recommended to use in the shower.

Color in the bristles - what is it made from?

All bristle colors used comply with US Federal Drug Administration Regulation 21 CFR 178.3297 - colorant levels below 1% by weight and no heavy metal based pigments. All plastics and filaments have been tested for extraction and no significant colorant extraction shown. All colors comply with all applicable standards in Europe and to the US Food, Drug and Cosmetic Act.

There was a soft rubber component (about 1" x 1 1/4"), with a hole in the middle, stuffed inside the stand, in a baggie. Where does it go & what does it do?

This is called the “Drip Shield”. This white collar slips over the 'neck' of the handle, BEFORE the heads are snapped on. This shield helps prevent water and 'backwash' from your mouth from running down the handle to your hand. Instead, it should drip straight down off the collar.

My gums are bleeding!

Believe it or not this is not a bad sign. 30 Second Smile is designed to self-position in the users mouth ensuring that the six micro-brush heads cleanse all surfaces of the teeth, while also correctly massaging the gums. Most people do not take the time nor exercise the dexterity to maneuver a single headed power or manual brush in such a way that they clean all surfaces of the teeth and massage the gums. If the teeth are not properly cleansed and the gums are not massaged, the gums can become inflamed or infected.

30 Second Smile is designed to reach the neglected or hard to reach areas of the gums. As a result, the user can experience some bleeding when these inflamed or infected areas are stimulated.

Through continued use of 30 Second Smile, the neglected area(s) of the gums will be restored to health, and bleeding and any discomfort (which is negligible) will cease. To assist you in restoring your gums to a higher level of health, every 30 Second Smile comes with Ultra Soft RED BRISTLES. The Ultra Soft Red Bristles should be used initially while 30 Second Smile restores your gums to health. After that, you can use the Standard Soft Brushes for a more penetrating cleansing of the teeth and gum massage.

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